After purchasing a ticket, refunds are not available. However, tickets may be transferred to a colleague or we can issue a credit that can be used to a future event if notifications are received 7 days before the event. Credits for future summit are valid for up to 12 months, and any additional balance on the ticket price must be paid.

Kayo Conference Series reserves the right to review all registrations and cancel those that it deems, in its sole opinion, are miscategorized. By purchasing a ticket you agree to the following: I irrevocably grant to Kayo Conference Series (“Company”) and Company’s assigns, licensees, and successors the right to use my image and name in all forms and media including composite or modified representations for all purposes, including advertising, trade, or any commercial purpose throughout the world and in perpetuity. I waive the right to inspect or approve versions of my image used for publication or the written copy that may be used in connection with the images. I release Company and Company’s assigns, licensees, and successors from any claims that may arise regarding the use of my image, including any claims of defamation, invasion of privacy, or infringement of moral rights, rights of publicity, or copyright. Company is permitted, although not obligated, to include my name as a credit in connection with the image.

If the Event is postponed for any reason to a date no later than one year after the originally-scheduled Event date, Kayo reserves the right to transfer Ticketholder’s pass to the postponed event. If the Event is cancelled or postponed to a date more than one year after the originally-scheduled Event date, Ticketholder shall receive a credit that can be applied toward the purchase of a ticket for a future Kayo Summit.

Kayo is committed to providing a safe, productive, and welcoming environment at our February 2023 Retreat. We will continue to monitor and update safety precautions for the conference regularly and coordinate with trusted national resources, state and local public health agencies, and the hotel hosting the event. For more details on current COVID-19 health and safety guidelines for the City of Nashville please visit https://www.asafenashville.org/.